Terms of Service

1. Agreement

These terms form a contract between you and Planeev Blocks, Bengaluru, Karnataka, India. By creating an account or using planeev.in you accept them. If you accept on behalf of a firm, you confirm you are authorised to bind that firm.

2. The service

Planeev Blocks converts field photographs and mark-ups into vector blocks and exports them as DXF, and on paid plans as DWG. The service runs in a browser and requires no installation.

Output is a drafting aid. You remain responsible for checking every block against the applicable standard, the project specification and your professional obligations before it is used in a drawing.

3. Accounts and seats

You must be at least 18 years old and provide accurate registration details. You are responsible for activity under your account and for keeping your credentials secure.

A seat is a named individual authorised to use the workspace. Seats are not shared between people. On the Team plan, the number of seats you purchase is the number of individuals who may use the workspace.

4. Plans, billing and tax

• Free — outline tracing and DXF export at no charge, with the limits shown on the pricing page.
• Pro — billed annually in Indian Rupees through our payment processor. The price shown includes GST.
• Team — billed monthly per seat in Indian Rupees, with a minimum of three seats. The amount charged each month is the seat price multiplied by the number of seats, and it includes GST.

Prices are displayed on the pricing page and are read from the same source that bills you. We may change prices with at least 30 days' notice before your next renewal. Taxes are charged as required by law and shown on your invoice.

Recurring payments are collected under the mandate you authorise at checkout, in line with Reserve Bank of India requirements. You will receive a pre-debit notification before each charge.

5. Team plan minimum

The Team plan requires a minimum of three seats at all times. You may add seats at any time. You may reduce seats only to three or more, effective from the next billing cycle. We do not pro-rate a mid-cycle reduction.

6. Acceptable use

You must not:

• upload content you do not have the right to process, including a client's drawing without that client's permission;
• attempt to access another organisation's workspace or data;
• reverse engineer, resell or white-label the service without a written agreement;
• use the service to build a competing product, or to process unlawful content;
• interfere with the security or availability of the service.

We may suspend an account that breaches these rules, and will tell you why unless the law prevents us.

7. Your content and intellectual property

You keep ownership of everything you upload. You grant us a limited licence to store, process and transmit that content solely to provide the service to you, and to create the blocks you request.

You own the blocks generated from your content. We claim no ownership over them.

We own the service, the software, the interface and the brand. These terms do not transfer any of that to you.

8. Our intellectual property and third-party marks

AutoCAD, DWG and DXF are marks of their respective owners. Planeev Blocks is not affiliated with, endorsed by or sponsored by Autodesk. NCS and AIA layer conventions are published standards; we implement them but do not claim ownership of them.

9. Availability and support

We aim to keep the service available continuously but do not promise uninterrupted service. Planned maintenance is announced in advance where practical. Support is available at support@planeev.in, acknowledged within 48 hours.

10. Refunds

Refunds are governed by the Refund and Cancellation Policy, which forms part of these terms.

11. Liability

To the extent permitted by law, our aggregate liability arising from the service is limited to the amount you paid us in the twelve months before the claim. We are not liable for indirect or consequential loss, including loss of profit, loss of a project or loss of data that you did not back up.

Nothing in these terms limits liability that cannot be limited under Indian law, including liability for fraud or for death or personal injury caused by negligence.

12. Termination

You may cancel at any time from the account menu. Paid access continues to the end of the period you have paid for. We may terminate for material breach, non-payment, or where required by law. On termination we erase personal data in line with the Privacy Policy, except records we must keep by law.

13. Governing law

These terms are governed by the laws of India. The courts at Bengaluru, Karnataka have exclusive jurisdiction, subject to any right you have to approach a consumer commission.

14. Contact

support@planeev.in Planeev Blocks, Bengaluru, Karnataka, India