Cookie Policy

1. What cookies are

Cookies are small text files a site stores in your browser. We also use similar technologies such as local storage for the same purposes. This policy explains which ones we use and why.

2. Strictly necessary cookies

These are required for the service to work and cannot be switched off. They keep you signed in, protect forms against cross-site request forgery, and remember your cookie choice.

• Session cookie — issued by our identity provider after sign-in. Expires when the session ends or after the configured session lifetime.
• CSRF token — protects form submissions. Session-scoped.
• Consent state — records whether you accepted or rejected optional cookies, and the policy version you saw. Stored for up to 12 months.

3. Optional analytics cookies

These help us understand which pages are used and where the product fails. They are set only if you accept them. Rejecting them does not reduce any feature.

• Product analytics — aggregated page and event data, with IP addresses truncated. Retained for up to 14 months.

4. Marketing cookies

We do not set advertising or cross-site tracking cookies. If that changes, this policy and the consent banner will change first, and marketing cookies will remain off until you opt in.

5. Managing your choice

Use the cookie banner on your first visit, or the cookie preferences link in the footer, to change your choice at any time. You can also clear cookies in your browser settings; strictly necessary cookies will be reissued on your next sign-in.

6. Third parties

Our identity provider and payment processor may set cookies on their own domains during sign-in and checkout. Those cookies are governed by their policies, not this one.

7. Changes

We version this policy and show the effective date on this page. If we add a new optional cookie, we ask for consent again before setting it.

8. Contact

privacy@planeev.in